Establish What Happened
A compromised account, a harassment campaign, an impersonator, an unexplained access event — when something has gone wrong online, you need a clear, documented account of what occurred. We investigate the incident, preserve the evidence, and give you a defensible path forward.
Cyber incidents rarely announce themselves clearly. An executive’s email starts behaving strangely. A persistent harasser appears across platforms. Someone is impersonating your company to your clients. The instinct to “lock it down and move on” is understandable — and often a mistake, because closing an account or wiping a device can destroy the evidence needed to understand what happened. A cyber investigation establishes the facts: the sequence of events, the scope of the compromise, the indicators of who may be responsible, and the exposure that remains. We conduct these investigations methodically, preserving evidence first and building a timeline that withstands scrutiny.
- Account Compromise – How access was obtained, what was done, what data was exposed, and whether a foothold remains.
- Online Harassment & Cyberstalking – Documented patterns of activity, with work to identify who is behind it.
- Impersonation – Fake profiles, spoofed accounts, and fraudulent domains targeting your people or brand.
- Unauthorized Access – How access occurred, what was reached, and what to do to close the gap.
- Email Compromise – Point of entry, actions taken, and whether fraudulent activity resulted.
- Digital Misconduct – Policy violations, data mishandling, and abusive or fraudulent online conduct.
- Confidential Intake – A confidential conversation about what happened and the outcome you need.
- Evidence Preservation – We preserve accounts, devices, logs, and communications first, because altered or deleted evidence often can’t be recovered.
- Investigation & Analysis – We follow the digital trail, using OSINT and forensic technique where relevant.
- Timeline Reconstruction – A clear, evidence-based sequence of events – often the single most valuable output.
- Reporting & Recommendations – Documented findings, an assessment of remaining exposure, and concrete next steps.
- An investigation report documenting what happened, supported by evidence.
- An evidence preservation plan so material stays usable.
- A timeline analysis establishing the course of the incident.
- Remediation recommendations to contain the incident and reduce recurrence.
Someone is harassing or impersonating me online. Can you help?
Yes. We document the activity, work to identify who’s responsible, and assemble evidence that supports platform takedowns, protective orders, and law-enforcement referrals where appropriate.
My account was hacked. What should I do right now?
Preserve evidence first — avoid deleting messages or wiping the account — then contact us. – Can you find out who did this? Often we can identify or characterize the responsible party with a stated level of confidence. We’re honest about what the evidence supports.
Can you find out who did this?
Will the investigation support legal action?
Our work is documented to support legal and protective steps, and we work with attorneys. Stern Cybersecurity is not a law firm and does not provide legal advice.
From account compromise to online harassment to unauthorized access, we investigate the incident, preserve the evidence, and give you a defensible path forward.